SECURITY

Security Policy

Last Updated: March 2026

This Security Policy describes the technical, administrative, and organizational measures implemented by Bosys to protect the confidentiality, integrity, and availability of customer data and system infrastructure. Security is a core component of our platform architecture and operational processes.

🔒
Encryption
TLS 1.3 + AES-256
🛡️
SOC 2
Type II aligned
👤
RBAC
Role-based access
🔍
Monitoring
24/7 threat detection
💾
Backups
Encrypted + offsite
🌐
Isolation
Multi-tenant separation

1. Security Principles

BOSYS security operations are based on: Confidentiality, Integrity, Availability, Least privilege, Defense in depth, Continuous monitoring, and Risk-based security management.

2. Infrastructure Security

BOSYS operates secure infrastructure environments with: secure data centers, network segmentation, firewall protection, traffic filtering, DDoS protection, and intrusion detection systems. Infrastructure includes cloud servers, virtual machines, containers, load balancers, and secure storage systems.

3. Data Encryption

Encryption in Transit: all network communications are encrypted using TLS, HTTPS protocols, and secure API connections — protecting user credentials, session tokens, business data, financial data, and API requests. Encryption at Rest: sensitive stored data is encrypted at the database level, file storage level, and backup level — covering customer records, financial data, documents, system logs, and backup files.

4. Access Control

Role-Based Access Control (RBAC): system access is granted based on user roles, permissions, and authorization policies. Roles include Administrator, Manager, Employee, Viewer, and Auditor. Least Privilege Principle: users receive only the permissions necessary to perform their tasks — all access is restricted, logged, and audited. Multi-Factor Authentication (MFA) is supported where applicable.

5. Authentication and Identity Management

Identity management systems verify user identity before granting access using secure login credentials, session management, password hashing, token validation, and login monitoring. Passwords are hashed, encrypted, and never stored in plaintext.

6. Network Security

Network protections include firewalls, secure network segmentation, traffic inspection, access restrictions, secure routing, and continuous network monitoring to prevent unauthorized access and protect system communication.

7. Logging and Monitoring

The system logs: login attempts, access events, permission changes, configuration changes, system errors, API requests, and security alerts. Monitoring systems detect unauthorized access, suspicious behavior, system anomalies, security threats, and performance issues in real time.

8. Vulnerability Management

BOSYS continuously monitors and addresses system vulnerabilities through security testing, code reviews, patch management, dependency updates, and risk assessment. When vulnerabilities are detected, we investigate, apply patches, restrict access if needed, deploy updates, and notify affected customers.

9. Backup and Recovery

Backup systems include automated, scheduled, encrypted, and offsite backups. Backup frequency ranges from hourly to daily depending on system configuration. Recovery capability covers system failure, hardware failure, cyber attacks, data corruption, and operational errors.

10. Incident Response

Security incidents include unauthorized access, data breaches, system compromise, malware infection, and service disruption. Incident response includes: Detection, Containment, Investigation, Recovery, and Notification. Customers are notified when data is compromised or security risks affect operations.

11. Data Isolation

BOSYS uses multi-tenant architecture with strict data isolation including database separation, access control separation, encryption separation, and logical segmentation. Each customer environment operates completely independently.

12. API Security

APIs are protected using authentication tokens, secure connections, access controls, and rate limiting. All API requests are logged, monitored, and validated.

13. Software Development Security

BOSYS follows secure development practices including code review, security testing, version control, dependency management, and secure deployment procedures.

14. Business Continuity and Disaster Recovery

Business continuity measures include backup systems, recovery planning, infrastructure redundancy, failover systems, and emergency response planning. Disaster recovery plans support restoration following data center failure, system outage, cyber attacks, hardware failure, and network disruption.

15. Employee Security

Employees with system access must complete security training, sign confidentiality agreements, maintain proper access authorization, and operate under activity monitoring.

16. Third-Party Security

Third-party providers including cloud providers, payment processors, backup providers, and security vendors must meet our security standards. Providers are evaluated based on security controls, compliance standards, and risk assessment.

17. Compliance and Standards

BOSYS security practices are designed to align with GDPR, ISO 27001 principles, SOC 2 principles, and applicable data protection laws.

18. Security Responsibilities of Customers

Customers are responsible for: protecting login credentials, managing user access, maintaining secure devices, monitoring system activity, and following security best practices.

19. Changes to This Policy

We may update this Security Policy periodically. Updates will be published on our website with the effective date noted at the top.

20. Contact Information

Security Team: security@bosys.ai. Legal Department: legal@bosys.ai. Privacy Office: privacy@bosys.ai.